Experience Range: 5+ years experience as a Help Desk/Support Technician. 2+ years in a managerial role.
BS in Computer Science or equivalent.
Microsoft MCSE or equivalent.
Cisco CCNA a plus.
Experience installing, managing and troubleshooting: MS Windows and Vista O/S (5 years), Microsoft Office and other MS Business software packages (5 years), Server Platforms – Microsoft Server (2000, 2003 or Linux (3+ years), MS Exchange (1 year), Active Directory (3 years), McAfee and/or Norton Virus and Security Packages (1 year), Citrix (experience a plus), VMware (experience a plus), PC and Apple desktop and laptop workstations (5+ years), Network and local printers (3 years), Multifunction Printer/Scanner/Copiers (experience a plus), Blackberries and other mobile devices (3 years), Small and Large scale servers (3 years), VoIP phones systems (1 year), TCP/IP (3years), Cisco Networking (1 year)
Strong analytical and diagnostics skills in a multi-tasking priority environment.
Excellent customer service attitude, self-motivation and strong desire to solve problems.
Demonstrated outstanding verbal and written communication skills.
Proven ability to work well independently as well as in a team-based, cross-functional environment
Manages all aspects of the technology used in daily building operations.
May include running a help desk for users at various buildings as well as hardware, software and network purchasing, implementation, troubleshooting, and monitoring.
Manages Information Technology (IT) in accordance with organizational policies and goals.
Provides the initial point of contact for all client issues related to IT, including: all computer hardware, network hardware, the desktop operating system, Microsoft, Apple and other software/applications, and the property networks.
Resolves issues where possible and coordinates the resolution of more complex problems with other IT specialists and outside vendors.
If you're not involved in this you are missing a great opportunity. Get involved, participate, contribute.
Glenn Good, Brookfield Properties
Keep on looking to CREATE for a talent pipeline because that right there brings so much value to your company.
Christine Mann, Rockhill Management
The best way to get an employee that's eager and hungry to learn more is definitely through the CREATE program.
Amy La, CREATE Fellows Graduate 2021, Employed by JLL
Our biggest asset in commercial real estate is our people. Bringing in students from diverse backgrounds will help us ask the right questions and evolve our business to provide an even better product for our clients.
Mark Kelly, ABM
I'm so grateful to the CREATE program for teaching me everything I know to be successful in my job.
Lanie Randrup, CREATE Fellows Graduate 2021, employed by JLL
I’ve been so impressed with the quality of interns our company has sourced through CREATE's training program; we’ve now hired several of them as full-time employees!
Rick Buziak, Swift Real Estate Partners
I was able to learn and have a heads up because of the CREATE program. This really was the golden ticket.
Anne Chung, CREATE Fellows Graduate 2021, employed by BXP
The amount of success I've had through CREATE has been incredible. The network that I built through the CREATE program created the pathway to my new position.
CREATE completely surpassed all of my expectations. Everything I was able to learn in CREATE I'm actually able to put to work everyday. It's not just property management, its leasing, its design and more.
Alexis Escaranio, CREATE Fellows Graduate 2021, employed by CBRE
CREATE's commercial real estate fellows classes support our industry’s growing employment needs.
Tawni Sullivan, Alexandria Real Estate Equities
How much have we contributed to the companies that we've worked with? A little donation is trivial compared to what we contribute to these companies.